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Warehouse Operations Professional

About this role

Founded in 2010 with a dynamic and agile start-up spirit, we have earned the trust of millions of customers and hundreds of thousands of sellers, establishing ourselves as a major player in the e-commerce industry. Renowned investors and several sovereign wealth funds back our success. In recent years, we have expanded our international presence with offices in key European cities, and we're just getting started!


Technology at the Core

We believe that technology drives our success and e-commerce is the outcome. Thanks to our dedicated team, we have become one of the top e-commerce companies in the EMEA region and one of the fastest-growing worldwide. Currently, we deliver millions of parcels daily to numerous countries.


Growth is in Our DNA

As a young and dynamic company, we are constantly growing and expanding. With our leading R&D centers, the fastest-growing delivery network, the largest platform for second-hand goods, and our instant food and grocery delivery service, we are gearing up to become the world's leading e-commerce platform.


Focused on Positive Impact

Our vision extends beyond business success. We strive to make a sustainable and positive impact on our customers, business partners, and society. By digitizing merchants and SMEs, helping businesses grow, and promoting economic empowerment, we are dedicated to creating a better future.


About the Team

We offer an exciting growth environment with significant opportunities to drive strategic change and achieve meaningful results. We invest in world-class end-to-end operations and seek leaders to shape decisions for long-term success.


Your Main Responsibilities

  • Ensure the continuity of return processes by verifying customer information.
  • Oversee and maintain the quality control of products arriving at the warehouse from customers.
  • Manage cargo processes efficiently.
  • Handle the IT ticketing system related to warehouse operations.
  • Assess and ensure the process quality of warehouse workers.
  • Evaluate authorization needs on the third-party logistics (3PL) side and assign necessary permissions to users.
  • Analyze damaged products and manage the return processes for these items.
  • Track return KPIs, including dock-to-stock times, service level agreements (SLAs), and timely refunds.



Qualities We Are Looking For

  • Bachelor’s degree or equivalent.
  • 1-3 years of experience in warehouse logistics operations.
  • Experience in e-commerce logistics is a plus.
  • Customer and result-oriented approach.
  • Analytical mindset.
  • Strong coordination and communication skills, quality-oriented, solution-minded, and excellent planning abilities.
  • Experience with Warehouse Management Systems (WMS) or Enterprise Resource Planning (ERP) systems.
  • Proficiency in MS Office.
  • Good command of English, both written and spoken.


Join Us

  • Take responsibility from day one and develop your skills with a talented and diverse international team.
  • Experience open communication, flexibility, and a start-up spirit in our unique culture.
  • Tackle big challenges in e-commerce with Agile practices and encourage growth by learning from mistakes.
  • Join creative and focused teams that prioritize collaboration and problem-solving.
  • Access our extensive training platform for continuous learning and personal growth.
  • Benefit from the support of a global team of experts with mentoring and professional development opportunities.
  • Focus on talent and potential, not just job titles.
  • Connect with teammates regardless of physical distance through events, meetings, and social activities.
  • Enjoy competitive benefits such as shopping budgets, central and international office locations, and top-of-the-line technical equipment.


Apply at: https://www.linkedin.com/jobs/search/?currentJobId=4100009624&geoId=106670623&keywords=warehouse&origin=JOB_SEARCH_PAGE_SEARCH_BUTTON&refresh=true

Work In EU View Company
Salary XXXX RON
Job Type Full-time
Location Bucuresti, Romania
Workplace Location On-site