Security Analyst

A leading global provider of cybersecurity solutions is seeking a motivated Security Analyst to protect customers through exceptional information security services. This role focuses on real-time threat analysis, advanced intrusion detection, and proactive response to security events. The position offers a collaborative and rewarding environment, emphasizing continued learning, growth, and work-life balance.

Your Responsibilities

• Perform real-time threat analysis and apply intelligence insights to safeguard customers.
• Act as the first point of contact for customer interactions, ensuring professionalism and a high standard of satisfaction.
• Coordinate and collaborate with incident response, product support teams, and other roles to address security issues effectively.
• Monitor and investigate IT security alerts, determine the origin of threats, assess the impact, and recommend remediation strategies.
• Analyze security events from multiple sources, including endpoint detection tools, IDS, firewall logs, system logs (Unix & Windows), and more.
• Interface with clients via chat, tickets, and phone calls to resolve issues and ensure service value.

Required Skills and Qualifications

• Strong technical communication skills, both written and verbal.
• Excellent problem-solving abilities, capable of diagnosing and troubleshooting technical issues.
• A client-focused approach, with a passion for delivering exceptional service.
• A sense of urgency and the ability to work under pressure.
• High standards of integrity and confidentiality.

Education and Experience

• 1–3+ years of work experience in related areas such as Security Operations Centers, Network Operations Centers, IT Helpdesk support, or System Administration.
• Bachelor’s degree or equivalent in Computer Science, Network Security, Information Security, or a related field.
• Experience in reviewing and analyzing raw log files (e.g., firewall logs, network flows, IDS logs, system logs).
• Awareness of key Information Security concepts, including malware, emerging threats, and vulnerability management.
• Previous customer support experience, including resolving escalations and handling security incidents.

What We Offer

• A competitive compensation and benefits package.
• A culture of recognition for exceptional results and a focus on work-life balance.
• Opportunities for continued learning, growth, and career advancement.
• Flexible work options when available.

Apply here: https://www.linkedin.com/jobs/view/4083356874